Frequently Asked Questions

Quick Answer

Placing an order at Hangry Joe's is simple and convenient. You have three easy options:

• Online: Click Order Now on our website and follow the steps to build your meal and checkout.
• By Phone: Call us at +1 629-400-8007 and our team will take your order directly.
• In Person: Walk into our restaurant at 3883 Lebanon Pike, Hermitage, TN 37076 and order at the counter.

We recommend ordering online for the fastest experience and to track your order status in real time.

Yes — as long as your order hasn't entered the preparation stage. To modify or cancel, please contact us within 5 minutes of placing your order:

• Call us at +1 629-400-8007 for immediate assistance.
• Email [email protected] with your order number and requested changes.

Once the kitchen has started preparing your food, we are unfortunately unable to make changes. We apologize for any inconvenience and encourage you to double-check your order before confirming.

We accept a wide range of payment methods to make your experience as convenient as possible:

• Credit & Debit Cards: Visa, Mastercard, American Express, Discover
• Digital Wallets: Apple Pay, Google Pay, PayPal
• Cash: Accepted for in-person orders only

All online transactions are secured with SSL encryption. We do not store your full card details.

Hangry Joe's offers both in-store pickup and delivery options. Delivery is available through our online ordering platform and select third-party delivery apps including DoorDash and Uber Eats.

Delivery radius and fees may vary depending on your location. Enter your address at checkout to see availability and estimated delivery time in your area. Pickup orders are typically ready in 15–20 minutes.

Our Specialty

Hangry Joe's hot chicken is crafted with a proprietary spice blend developed over years of perfecting the craft. Every piece is hand-breaded fresh to order, fried to a perfect crispy golden finish, then coated in our signature cayenne-based sauce.

What sets us apart is the quality of our chicken — we use only all-natural, hormone-free poultry — combined with our house-made sauces, fresh sides, and the passion our team puts into every plate.

We offer five heat levels so there's something for everyone — from first-timers to serious spice lovers:

• Classic (No Heat): All the flavor, none of the burn — perfect for kids and spice-sensitive guests.
• Mild: A gentle warmth that builds slowly. Great starting point.
• Medium: A noticeable kick that keeps things interesting.
• Hot: Serious heat for those who love a good challenge.
• Inferno: Our maximum heat level — for the truly brave. Not recommended for the faint of heart!

Not sure which to pick? Our staff will happily guide you. Most first-timers enjoy the Medium level.

Absolutely. At Hangry Joe's, quality starts with the ingredients. We work with trusted local and regional suppliers in the greater Tennessee area to source fresh, never-frozen chicken and seasonal produce wherever possible.

Our sides — including coleslaw, pickles, and house sauces — are made fresh daily in our kitchen. We believe great food starts with great ingredients, and that philosophy is at the heart of everything we serve.

Our complete menu — including all chicken options, tenders, sandwiches, sides, beverages, and combo deals — is available on our Menu page.

Prices are shown for each item, and seasonal specials are updated regularly. You can also add items directly to your cart from the menu page and proceed to checkout seamlessly.

We currently offer select vegetarian-friendly sides and accompaniments, including our house coleslaw, seasoned fries, pickle chips, and mac & cheese. Our plant-based menu is growing, and we're working on exciting new options.

At this time, our core chicken items are not vegan-friendly due to the breading and frying process. Please speak with our staff if you have specific dietary needs and we'll do our best to accommodate you.

We take food allergies very seriously. Our menu items may contain or come into contact with common allergens including:

• Gluten / Wheat (in our breading)
• Dairy (in select sides and sauces)
• Eggs (in our batter and mayo-based items)
• Soy

We do not currently offer a certified gluten-free frying environment. If you have a severe allergy, please contact us at [email protected] before ordering so our team can advise you properly.

Yes. Nutritional information including approximate calorie counts, macros, and ingredient lists is available on request. You can find a summary on our Menu page, or contact us directly for detailed nutritional breakdowns on specific items.

We aim to make our food as transparent as possible so you can make informed choices. Nutritional values may vary slightly based on preparation and serving sizes.

Popular Question

Yes! Hangry Joe's provides full-service catering for events of all sizes — from small office lunches and birthday parties to large corporate events and weddings. Our catering packages include:

• Party trays with chicken tenders and wings in your choice of heat levels
• Family-style sides in bulk quantities
• Customizable combo packages for 10–500+ guests
• On-site setup and delivery options

To get a catering quote or discuss your event, contact us here or call +1 629-400-8007. We recommend booking at least 72 hours in advance.

Our standard catering packages begin at a minimum of 10 guests. For smaller group orders (under 10 people), we recommend placing a regular online or phone order, which can still include large quantities of individual items.

For large-scale events serving 100 or more guests, we offer custom pricing and dedicated event coordination support. Reach out via our Contact page for a personalized quote.

We recommend booking your catering order as early as possible to ensure availability:

• Small events (10–30 guests): At least 48–72 hours in advance
• Medium events (30–100 guests): At least 5–7 days in advance
• Large events (100+ guests): At least 2 weeks in advance

Last-minute orders may be accommodated based on availability. Contact us at +1 629-400-8007 and we'll do our best to help.

Hangry Joe's is located at:

3883 Lebanon Pike, Hermitage, TN 37076, USA

Hours of Operation:

• Monday – Friday: 9:00 AM – 6:00 PM
• Saturday: 10:00 AM – 4:00 PM
• Sunday: Closed

Online ordering is available 24/7 for scheduled pickups and deliveries. For real-time updates on special hours or holiday closures, follow us on our social media channels.