Terms of Service
Effective Date: May 22, 2026 | Last Updated: May 22, 2026
1. Acceptance of Terms
These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Hangry Joe's ("Company," "we," "us," or "our"), governing your access to and use of the website located at hangryjoes-meal.digital (the "Website"), as well as any related services, features, content, applications, or products offered by Hangry Joe's (collectively, the "Services").
By accessing the Website, creating an account, placing an order, or otherwise interacting with our Services, you affirm that:
- You are at least eighteen (18) years of age, or if you are under 18, you have obtained verifiable parental or legal guardian consent to use our Services;
- You have the legal capacity to enter into a binding contract under the laws of the United States and the applicable state in which you reside;
- You are not prohibited from using our Services under any applicable law, regulation, or court order;
- All information you provide to us is accurate, current, and complete.
Your continued use of the Website or Services after any modification to these Terms shall constitute your acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed of any updates.
2. Description of Services
Hangry Joe's is a food service company operating in the United States. We offer a range of food-related services through our Website, which may include, but are not limited to:
- Online Food Ordering: Customers may browse our menu and place orders for food items for pickup or delivery, subject to availability and location.
- Delivery Services: We may offer direct delivery or partner with third-party delivery services to fulfill customer orders. Delivery availability is subject to geographic restrictions and operational hours.
- Menu Browsing: Users may view our current menu offerings, pricing, nutritional information (where provided), and promotional offers on the Website.
- Account Management: Registered users may create and manage a personal account to save order history, store delivery preferences, and receive promotional communications (subject to consent).
- Promotional Offers and Loyalty Programs: From time to time, we may offer special deals, discount codes, or loyalty reward programs, which shall be subject to their own specific terms and conditions.
- Customer Support: We provide customer support services accessible via email and other channels listed on our Website.
We reserve the right, at our sole discretion, to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice, and without liability to you or any third party. Hangry Joe's makes no guarantee that the Services will be available at all times or that they will be error-free.
3. User Accounts and Registration
Certain features of our Services may require you to create a user account. When registering for an account, you agree to:
- Provide accurate, truthful, and complete registration information;
- Maintain and promptly update your account information to keep it current and accurate;
- Keep your account password confidential and not share it with any third party;
- Notify us immediately at [email protected] if you suspect any unauthorized access to or use of your account;
- Accept full responsibility for all activities that occur under your account, whether authorized by you or not.
Hangry Joe's reserves the right to terminate or suspend any account at any time, with or without cause or notice, including for violation of these Terms. We may also refuse to create an account for any person at our sole discretion.
4. User Obligations and Prohibited Activities
By using our Services, you agree to use them only for lawful purposes and in a manner consistent with these Terms and all applicable federal, state, and local laws and regulations of the United States.
4.1 General Obligations
You agree to:
- Provide accurate delivery addresses, contact information, and payment details when placing orders;
- Be present or make arrangements for receipt of your order at the designated delivery time and location;
- Comply with all applicable age restrictions for any food or beverage items that may require proof of age;
- Treat Hangry Joe's employees, contractors, delivery personnel, and other users with respect and courtesy.
4.2 Prohibited Activities
You expressly agree NOT to engage in any of the following prohibited activities:
- Using the Website or Services for any unlawful, fraudulent, or deceptive purpose;
- Placing false, fictitious, or fraudulent orders with no intention of payment or receipt;
- Submitting false chargebacks or fraudulently disputing valid charges;
- Impersonating any person or entity, or falsely representing your affiliation with any person or entity;
- Attempting to gain unauthorized access to any part of the Website, other user accounts, or our computer systems or networks;
- Using automated scripts, bots, scrapers, crawlers, or other automated tools to access, monitor, or copy content from the Website without our express written consent;
- Transmitting viruses, malware, ransomware, or any other malicious or harmful code through the Website;
- Interfering with or disrupting the integrity or performance of the Website or the data contained therein;
- Collecting or harvesting any personally identifiable information from the Website without authorization;
- Using our Services to send unsolicited communications (spam) to any person;
- Posting or submitting any content that is defamatory, obscene, harassing, abusive, threatening, or otherwise objectionable;
- Reselling, redistributing, or commercially exploiting any part of our Services without our prior written authorization;
- Attempting to reverse-engineer, decompile, or disassemble any software component of the Website;
- Violating any applicable federal, state, or local laws, including but not limited to consumer protection laws, privacy laws, and food safety regulations.
Any violation of these prohibitions may result in immediate termination of your account and access to Services, and may expose you to civil or criminal liability under applicable law.
5. Ordering, Payment, and Pricing
5.1 Order Placement
When you place an order through our Website, you are making an offer to purchase food items subject to these Terms. All orders are subject to acceptance and confirmation by Hangry Joe's. We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear to be placed fraudulently or in violation of these Terms.
5.2 Pricing
All prices displayed on the Website are in United States Dollars (USD) and are subject to change without notice. Prices do not include applicable sales taxes, delivery fees, or service charges, which will be calculated and displayed at checkout before you confirm your order. Hangry Joe's makes every effort to ensure pricing accuracy; however, in the event of a pricing error, we reserve the right to cancel the affected order and notify you accordingly.
5.3 Payment
By submitting an order, you authorize Hangry Joe's or its authorized payment processors to charge your selected payment method for the total amount of your order, including applicable taxes and fees. We accept major credit cards, debit cards, and other payment methods as indicated on the Website at the time of your order. All payment information is processed through secure, encrypted channels in accordance with applicable Payment Card Industry Data Security Standards (PCI DSS).
5.4 Cancellations and Refunds
Due to the perishable nature of food products, cancellations must be made promptly after order placement. Our cancellation and refund policy is available on the Website and is incorporated into these Terms by reference. Refunds, where applicable, will be issued to your original payment method within the timeframe specified in our refund policy. We comply with applicable consumer protection requirements under the Federal Trade Commission Act (FTC Act) and state consumer protection statutes.
5.5 Allergen and Dietary Information
Hangry Joe's makes reasonable efforts to provide accurate allergen and nutritional information for menu items. However, food preparation in our kitchens may involve shared equipment and ingredients, and we cannot guarantee the complete absence of any allergen. If you have food allergies or dietary restrictions, you are solely responsible for independently verifying ingredient information and assuming any associated risk. Hangry Joe's shall not be liable for any adverse reactions resulting from undisclosed or unexpected allergens.
6. Intellectual Property Rights
All content, materials, and elements available on the Website and through our Services are the exclusive property of Hangry Joe's or its licensors and are protected by applicable United States and international intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), trademark law under the Lanham Act (15 U.S.C. § 1051 et seq.), and other applicable statutes.
Protected content includes, without limitation:
- The Hangry Joe's name, logo, trade dress, slogans, and all associated trademarks and service marks;
- Website design, layout, graphics, images, photographs, videos, and audiovisual content;
- Written content, menu descriptions, blog posts, promotional copy, and other text;
- Software, code, databases, and technical infrastructure underlying the Website;
- All compilations, arrangements, and derivative works of the above.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes only. You may not:
- Copy, reproduce, distribute, or publicly display any content from the Website without our prior written consent;
- Modify, create derivative works from, or commercially exploit any content;
- Remove, alter, or obscure any copyright, trademark, or other proprietary notices;
- Use our trademarks or branding in any manner that could cause confusion or that disparages Hangry Joe's.
Any unauthorized use of our intellectual property may result in legal action. All rights not expressly granted in these Terms are reserved by Hangry Joe's.
7. User-Generated Content
If you submit, post, or otherwise provide any reviews, ratings, feedback, photographs, comments, or other content ("User Content") through the Website or any associated social media channels, you grant Hangry Joe's a worldwide, perpetual, irrevocable, royalty-free, fully sublicensable, and non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in connection with our Services and marketing activities.
You represent and warrant that: (a) you own or have the necessary rights to submit such User Content; (b) the User Content does not infringe any third-party intellectual property, privacy, or publicity rights; and (c) the User Content is not defamatory, obscene, or otherwise unlawful.
Hangry Joe's reserves the right, but has no obligation, to review, monitor, edit, or remove any User Content at its sole discretion.
8. Third-Party Services and Links
Our Website may contain links to or integrations with third-party websites, platforms, or services, including third-party delivery partners and payment processors. These third-party services are not under our control, and Hangry Joe's makes no representations or warranties regarding their content, practices, or reliability. The inclusion of any third-party link does not constitute our endorsement of the linked site or service.
Your use of third-party services is governed by their respective terms of service and privacy policies. Hangry Joe's is not responsible for any harm, damages, or losses arising from your interaction with third-party services.
9. Disclaimers and "As-Is" Basis
THE WEBSITE AND ALL SERVICES PROVIDED BY HANGRY JOE'S ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, HANGRY JOE'S EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO:
- IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
- WARRANTIES THAT THE WEBSITE WILL BE AVAILABLE, UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
- WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT, MENU INFORMATION, PRICING, OR NUTRITIONAL DATA DISPLAYED ON THE WEBSITE;
- WARRANTIES THAT ANY DEFECTS OR ERRORS IN THE WEBSITE WILL BE CORRECTED;
- WARRANTIES THAT THE WEBSITE OR OUR SERVERS ARE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. IN SUCH JURISDICTIONS, THE ABOVE EXCLUSIONS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, HANGRY JOE'S, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY:
- INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES;
- LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITIES, OR ANTICIPATED SAVINGS;
- DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
- DAMAGES ARISING FROM ANY FOOD-RELATED ILLNESS, ALLERGIC REACTION, OR ADVERSE HEALTH OUTCOME NOT CAUSED BY OUR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT;
- DAMAGES RESULTING FROM DELAYS, INTERRUPTIONS, ERRORS, OR FAILURES IN DELIVERY SERVICES;
- DAMAGES ARISING FROM YOUR RELIANCE ON THIRD-PARTY SERVICES LINKED TO OR INTEGRATED WITH OUR WEBSITE;
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF HANGRY JOE'S HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL HANGRY JOE'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO HANGRY JOE'S IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00 USD).
SOME STATES, INCLUDING NEW JERSEY AND CALIFORNIA, DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY. WHERE APPLICABLE LAW PROHIBITS SUCH LIMITATIONS, THEY SHALL APPLY ONLY TO THE EXTENT PERMITTED BY LAW.
11. Indemnification
You agree to defend, indemnify, and hold harmless Hangry Joe's, its officers, directors, shareholders, employees, agents, contractors, successors, and assigns from and against any and all claims, demands, actions, proceedings, losses, liabilities, damages, judgments, penalties, fines, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:
- Your access to or use of the Website or Services;
- Any order you place or any transaction you conduct through the Website;
- Your violation of any provision of these Terms;
- Your violation of any applicable federal, state, or local law or regulation;
- Any User Content you submit, post, or transmit through the Website;
- Your infringement of any intellectual property or other rights of any third party;
- Any misrepresentation made by you in connection with your use of the Services.
Hangry Joe's reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate fully with Hangry Joe's in asserting any available defenses.
12. Privacy Policy
Your use of our Services is also governed by our Privacy Policy, which is available on the Website and is incorporated herein by reference. Our Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) for California residents, as well as the FTC Act and other applicable federal and state privacy statutes.
By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.
13. Governing Law and Jurisdiction
These Terms of Service and any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Website, or the Services shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Hangry Joe's is registered and operates, without regard to any conflict of law principles that would cause the application of the laws of another jurisdiction.
Subject to the dispute resolution provisions set forth in Section 14 below, you consent to the exclusive personal jurisdiction and venue of the federal and state courts located within the applicable state of Hangry Joe's principal place of business for the resolution of any disputes not subject to arbitration. You waive any objection to such jurisdiction and venue, including any objection based on inconvenient forum.
Nothing in these Terms shall limit Hangry Joe's right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of our intellectual property rights or other proprietary rights.
14. Dispute Resolution and Arbitration
14.1 Informal Resolution
Before initiating any formal dispute resolution process, you agree to first contact Hangry Joe's at [email protected] and provide a written description of the dispute, including the nature of the claim and the relief sought. Both parties agree to make a good-faith effort to resolve the dispute informally within thirty (30) days of receipt of the written notice. If the dispute is not resolved within this period, either party may proceed with formal dispute resolution as described below.
14.2 Binding Arbitration
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Except for claims seeking emergency injunctive relief to prevent irreparable harm or claims that may be brought in small claims court, you and Hangry Joe's agree that any dispute, controversy, or claim arising out of or relating to these Terms or the breach, termination, or validity thereof, or your use of the Services, shall be resolved exclusively through final and binding arbitration, rather than in court.
The arbitration shall be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, which are available at www.adr.org. The arbitration shall take place in the state where Hangry Joe's is principally located, or via videoconference or telephone if agreed upon by both parties. The arbitrator shall have the authority to award any remedy that would be available in a court of law.
14.3 Class Action Waiver
YOU AND HANGRY JOE'S EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If for any reason a claim proceeds in court rather than in arbitration, both you and Hangry Joe's waive any right to a jury trial and to participate in a class action lawsuit or class-wide arbitration.
14.4 Small Claims Court
Notwithstanding the foregoing, either party may bring an individual action in small claims court in the applicable jurisdiction, provided the claim qualifies under the rules of that court.
15. Term and Termination
These Terms shall remain in full force and effect for as long as you use the Website or Services or maintain an account with Hangry Joe's. We reserve the right to terminate or suspend your access to the Services at any time, with or without notice, for any reason, including:
- Violation of any provision of these Terms;
- Conduct that we determine, in our sole discretion, to be harmful to other users, third parties, or the business interests of Hangry Joe's;
- Failure to pay any amounts owed to us;
- Fraudulent, abusive, or otherwise unlawful activity;
- At the direction of law enforcement or regulatory authorities.
Upon termination, your right to use the Services shall immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnification obligations, limitations of liability, and dispute resolution provisions.
You may terminate your account at any time by contacting us at [email protected]. Termination of your account does not relieve you of any obligations incurred prior to termination.
16. Changes to These Terms
Hangry Joe's reserves the right to modify, amend, or update these Terms of Service at any time, at its sole discretion. When we make material changes to these Terms, we will provide notice by:
- Posting the updated Terms on the Website with a revised "Last Updated" date;
- Sending an email notification to registered users at the email address associated with their account (where required by applicable law);
- Displaying a prominent notice on the Website.
Your continued use of the Website or Services following the posting of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must discontinue use of the Services and, if applicable, close your account. We encourage you to review these Terms periodically.
For material changes that affect your rights, we will provide at least thirty (30) days' advance notice where required by applicable law.
17. Electronic Communications and Consent
By using our Services or communicating with us by email, you consent to receive electronic communications from Hangry Joe's. These communications may include operational notices, order confirmations, promotional emails (subject to your consent and applicable law), and updates to these Terms or our Privacy Policy. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.
To opt out of promotional communications, you may use the unsubscribe link provided in any marketing email or contact us directly at [email protected]. Please note that even if you opt out of promotional communications, we may still send you transactional or operational communications necessary to fulfill your orders or maintain your account.
18. Compliance with Food Safety Laws
Hangry Joe's is committed to complying with all applicable federal, state, and local food safety laws and regulations, including but not limited to the Food Safety Modernization Act (FSMA), the Federal Food, Drug, and Cosmetic Act (FDCA), and all applicable state food service and health department regulations. We maintain all required permits, licenses, and certifications necessary to operate our food service business.
Customers are responsible for handling and storing food items received from Hangry Joe's in accordance with safe food handling practices. Hangry Joe's shall not be liable for any foodborne illness or adverse health outcome resulting from improper food handling, storage, or consumption by the customer after delivery.
19. Force Majeure
Hangry Joe's shall not be liable for any failure or delay in the performance of its obligations under these Terms if such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, pandemics or public health emergencies, war, terrorism, civil unrest, fire, flood, extreme weather conditions, government actions or restrictions, labor disputes, supply chain disruptions, utility failures, or internet or telecommunications outages.
In the event of a force majeure occurrence, Hangry Joe's will use commercially reasonable efforts to resume normal operations as quickly as practicable. We will notify affected customers of any material service disruptions caused by force majeure events where reasonably feasible.
20. Severability
If any provision of these Terms of Service is found to be invalid, unlawful, void, or unenforceable by a court of competent jurisdiction or an arbitrator for any reason, including but not limited to: being contrary to applicable law or public policy, being ambiguous or lacking definiteness, or being otherwise legally deficient, then that provision shall be deemed severed from these Terms to the minimum extent necessary to make the remaining provisions valid, enforceable, and legally effective.
The invalidity or unenforceability of any particular provision shall not affect the validity or enforceability of any other provision of these Terms, and the remaining provisions shall continue in full force and effect as if the invalid or unenforceable provision had never been included. The parties agree that in the event a provision is found to be unenforceable, it shall be modified to the minimum extent necessary to make it enforceable, preserving the original intent of the parties to the greatest extent possible.
21. Entire Agreement and Waiver
These Terms of Service, together with our Privacy Policy and any other policies, guidelines, or additional terms incorporated by reference herein, constitute the entire agreement between you and Hangry Joe's with respect to the subject matter hereof, and supersede all prior or contemporaneous agreements, representations, warranties, negotiations, and understandings, whether written or oral, between the parties regarding such subject matter.
The failure of Hangry Joe's to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. A waiver of any provision of these Terms shall only be effective if made in writing and signed by an authorized representative of Hangry Joe's. No waiver of any provision shall be deemed a further or continuing waiver of such provision or any other provision.
22. Assignment
You may not assign, transfer, sublicense, or delegate any of your rights or obligations under these Terms to any third party without our prior written consent. Any attempted assignment without such consent shall be null and void. Hangry Joe's may freely assign these Terms, in whole or in part, in connection with a merger, acquisition, corporate reorganization, sale of all or substantially all of its assets, or by operation of law, without your consent and without notice, unless such notice is required by applicable law.
23. Contact Information
If you have any questions, concerns, complaints, or requests regarding these Terms of Service, or if you need to contact us for any reason related to our Services, please reach out to us using the following contact information:
| Company Name | Hangry Joe's |
|---|---|
| Website | hangryjoes-meal.digital |
| Email Address | [email protected] |
| Country of Operation | United States of America |
We aim to respond to all inquiries within two (2) to five (5) business days. For urgent matters related to food safety, order issues, or account security, please clearly indicate the nature of your concern in the subject line of your email.
Notice to California Residents
Under California Civil Code Section 1789.3, California users of our Services are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210. You may also contact us directly at [email protected] to resolve any complaints.
California residents also have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), as further described in our Privacy Policy.
These Terms of Service were last updated on May 22, 2026. By using the Services provided by Hangry Joe's at hangryjoes-meal.digital, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.